Accountability, Emotional Intelligence, and the Lifelong Colleague Commitment

Many people may have heard the term ‘Emotional Intelligence’, but few understand its full meaning and application. One misunderstanding is that Emotional Intelligence simply means “being nice”. Another misconception is that Emotional Intelligence is just a term used to describe society’s recent acceptance of the sensitivities historically reserved for the genteel and the refined. In… Read More

Conflict, Emotional Intelligence, and the Lifelong Colleague Commitment

Conflict! A word that strikes fear in the hearts of even the most stouthearted among us. Conflict!! An ominous event that elicits an involuntary, white-knuckled, fight-flight response. Conflict!!! A saber-rattling rivalry that ends with an imperious winner and a loser both bloodied and bruised. The perception that conflict is harmful or destructive may lead to… Read More